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Dołączył: 24 Mar 2011
Posty: 6
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Ostrzeżeń: 0/5 Skąd: England Płeć: Kobieta
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Wysłany: Pon 6:28, 28 Mar 2011 Temat postu: Here is a Classic Example of Why You Should Alway |
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Here is a Classic Example of Why You Should
Always Prearrange Your Car Loan Before
You go to the Car Dealer!
We just bought a car from Wendle Motors in Spokane, Washington on July 16, 2005. I have never been so deliberately lied too about what we could expect.
The finance manager Don Santos was discourteous, appalling and totally offensive. We where told by 2 salesman that we were working with that we had up to 3 days to get our own financing.
When we went to sign and finish the deal, the finance manger said no that's not going to happen and that if we left they wouldn't hold the car until Monday when we got our financing (he didn't even offer to work with us, or have us leave a cash deposit to hold the vehicle).
So we figured this guy was just not willing to work with us,ZED-Bull Transponder, or he was having a bad day and we would take care of it on Monday with our bank and their financing department.
Our bank called Wendle Motors at 9:30 a.m. on Monday July 18th, and spoke with the finance manger on duty at the time (Kevin Parker) and told him that they where financing the car and not to put the contract through, he stated that should be fine. My bank further attempted to try and contact Don Santos and left several message asking him to return their call! They never received a call back and the same thing happened each day there after.
My bank gave me a check on the Wednesday after all this started,Nissan Consult iii, and I took it to Wendle, and of course they made me wait to talk with someone,FIAT Scanner Tool, and they wouldn't accept the check.
While I was waiting I saw a couple with a salesman looking to buy a car,MaxiDiag FR704, so of course I had to speak my peace and in a very loud voice told them "I really hope your not planning on buying a car from here, because everything the salesman is telling you is a big fat lie,BMW CAS AK300 Key Maker, and they won't stand behind anything they tell you."
I have contacted every organization I can think of to file a complaint or just send them a letter.
I have never experience such poor customer service,BMW D-CAN, or unwillingness to try to help resolve this matter. I took the word of the salesmen on what we could expect. The salesman will tell you anything, because it doesn't matter they are never going to stand behind what they say!
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